Welcome to our Help Desk.We have placed shortcuts for some of the detail here, but do scroll down the page and you'll find a great deal more! Scroll down the page or use the 'Jump to' section...

Artwork and Design

Artwork Design

Our design work is FREE with all orders placed. We can transform your artwork, inspiration or idea into an Enamel Pin Badge, a fabric Patch or as a design to decorate a custom product and we can advise you about which of the many manufacture processes we offer, is the best one for use according to your Pin badge or custom product requirement. Our team have a vast amount of experience and are able to make recommendations and transfer your artwork, logo or idea drawn on paper, into a format which will bring you the best results while taking into account the needs of the materials used in manufacture.

Low Resolution

High Resolution

How should I supply my artwork to you?

Vector artwork is preferred. We can use any of the following formats: EPS, PDF, AI, CDR. We do accept Raster artwork in a variety of formats: PSD (please do not merge layers), JPEG, PNG, TIFF, BMP, PPT, DOC and this must be a minimum resolution of 300dpi (dots per inch) at 100% full size. Please do ask if you are not sure, again we can provide support for this and are here to help.

Design Tips

Work with metal and enamel in very many respects is an amazingly flexible process. It never fails to impress or bring a smile to your face. However, there are some limitations and so please do be realistic about how any very small and intricate areas within your original design will transfer to the process.

We recommend keeping your colours to 5 or below, taking care not to use very small details that will be hard to replicate exactly in metal and enamel and being realistic about the size you would like your badge to be in relation to the detail of your design. All of this helps us to do the very best job for you

The raised metal lines of Enamel Pins are created to separate the different elements of the design and contain each different enamel colour, preventing it from spreading to another area of the badge

The standard depth of metal for an enamel pin badge is 1.5mm, and starts from 2mm in thickness for 3D and Die Cast sculpted badges

While lines in raised metal can be of any weight, the smallest weight for lines in your artwork should be no less than 0.2mm. When you are creating the smallest lines for metal, please use this setting when designing your Enamel Pin for these lines and text (as appropriate)

Very small text and detail is not possible to transfer with 100% accuracy

Very small text is not possible to transfer with 100% accuracy. The size of the badge or patch and badge/patch process (e.g. Hard Enamel; Embroidered Patch) are factors along with the style of font, when considering the size of font to use. We recommend that text in a plain font style such as Arial, be no smaller than 5pt. A complex font style will require a larger font size. We are always happy to advise and we will always make you aware if the font size will not transfer sufficiently well to your Enamel Pin or Custom Patch Design.

For small spaces in your design which require an enamel fill, we recommend 0.5mm as the minimum space to produce the best results in very tight to fill areas. Anything smaller may become filled with metal during manufacture

The high level of grinding and polishing within of the Hard Enamel process can cause raised metal lines to flatten slightly so please take into account that small features, (for example but not limited to) such as the eyes, nose and mouth may view as more round or thick. Equally, small recesses that are enamel filled can be impacted in a similar way, filling over the enamel decreasing the amount in view

Enamel colours are solid, it is not possible to reproduce colour gradients, so consider solid colours when creating a design for an enamel pin badge

If gradients are important to your brand guidelines or design we recommend an Offset Print Badge or a Die Struck base with a printed insert

Commercial CMYK Print

When designing for print (Offset Print Pins, Button Badges, Heat Printed Lanyards, Printed Patches, Stickers, Backing Cards) we recommend that you work in CMYK rather than RGB.


Please ensure any font in artwork that you provide to us is outlined. This is the only way that we are able to reproduce the Font you have used in your design. Please do ask if you are not sure and again we can provide support for this, we are here to help.

Adding a bleed to your artwork

A Bleed area is needed mostly for our Button Badges and Backing Cards to make sure your artwork runs beyond the line where we will cut the product to size or shape. An additional 6mm added to the perimeter of your artwork is sufficient for this. We have templates available to support you with adding a bleed for these products. If you are ordering a product other than these which needs a bleed to your original artwork, we will let you know.


The Difference between Hard and Soft Enamel

In all Enamel Pins, raised metal outlines are created to contain each different enamel colour to prevent it from spilling into another area of the design. A Hard Enamel Pin is the Premium of Enamel Badges and has many phases within production to achieve this. The Enamel is filled to the surface of the raised metal and when the Pin is finally ground and polished at the end of the process if has a smooth feel to the touch of the surface. A Soft Enamel Pin has a single coating of enamel inserted by syringe and once baked to harden; the raised metal lines can be felt as you run your finger over the surface of the badge.

SUMMARY Hard Enamel Soft Enamel Die Struck (no enamel)
Minimum line settings (no maximum)




Minimum space for enamel insert




Surface feel/visual

Filled with enamel to the surface of the raised metal. Smooth to the touch

One coat of enamel to the recessed areas. Contoured feel to the touch

A contoured feel to the touch


Perfect for Silkscreen print of fine detail to the smooth Hard Enamel surface

Use of a smooth Epoxy Resin Coating is possible to create a smooth surface and a wide variety of metal plates

Surface effects to the recessed metal areas


The ‘Premium’ of Enamel Pin Badges

A popular choice with a classic contoured feel

Minimalistic and smart. Background surface effects create a unique finish


Additional Effects for Pin Badges

Glow Enamel

Boosting badge specification further still by adding an area of Glow Enamel to your Pin Badges to make a colour luminous in the dark is a popular choice. The effect achieved is a green glow colour. Once the badge is subjected to light then cast into darkness, the glow of the enamel is clear to see.

To get the best out of Glow Enamel, use in a larger expanse of colour within your Enamel Pin design. With this process you can select any colour within your design to glow. No matter what the colour of the enamel in daylight, the effect in darkness will be a green glow. Fabulous for events and festivals or for any badge where you wish to build in that ‘hidden’ extra 😉

Size 50mm Soft Enamel Pin Badge with Glow Enamel to the by-daylight green enamel areas Soft Enamel Pin Badge with glow enamel effect shown in darkness

Glitter Enamel ✨

Whether you’re choosing Hard or Soft Enamel Badges, why not put some sparkle into your Pins by adding a colour or two of Glitter Enamel.

When combining Soft Enamel and Glitter, we recommend selecting an Epoxy Resin coated surface to your badges.

If you are looking for the best result with Glitter, it’s worth checking out the obvious visual impact of the badge designs to the left and right, where large areas of a single glitter enamel colour have produced a superb result. Black glitter enamel requires a slightly different approach in order to make the glitter really stand-out from the enamel background and we use either rainbow or silver glitter flecks against the black to achieve the sparkle.

To get the very best visual, aim to choose an area or areas of your design where the expanse of the desired ‘glitter’ colour is not too small or restrictive. The tiny flakes of glitter will then have a greater space to do their stuff! ✨

Soft Enamel Glitter Pin
Black Glitter Enamel Rainbow flecks
Hard Enamel Pin Badge with Glitter Enamel

Metal Plating colours ...bring 'unique' to your Pins!

Pin badges are coated with metal plate. We have a real variety of colours available including the ever popular Gold, Silver and Black as well as offering Antique, Dyed, Rainbow and Satin effect. Our team will provide full guidance regarding this as not all plates are available or suitable for all processes.

Rainbow Metal Plate and Pin Badges made from Wood🌳

Rainbow Metal Plating can bring a distinctiveness to the styling of your pin badge. Hues of pink, green, yellow and blue are visible as you hold the badge at different angles.


The effect of this ‘mirrored’ style of plate is not at all uniform. In other words, the plating colour of one badge will not look exactly like the next and the direction in which the colour changes occur are not possible to control. For the best effect, use with badges where there is a great expanse of raised metal.


Without doubt, Rainbow plate can bring further individuality to your Enamel Pin Badge.

While Rainbow Metal Plating can really make your badges pop, ….have you considered a badge made from wood? Our wooden badges are created with wood that comes from sustainably managed forests 🌳. With a thickness of 3mm and cut to the shape of your design, your artwork can be printed to the surface of the wood or alternatively, we can laser engrave your design to the face of the badge shape. Either one of these methods produce a highly appealing, unique result.


Our Wooden Badges like our Enamel Pins feature a metal butterfly clasp, a rubber clutch fastener or a safety pin style fastener. Personalise it that little bit further with your brand or message to the back of the badge as an additional cost option.


Ask for details about our badges made from wood at sales@badgebase.com

Rainbow Metal Plating for Pin Badges
Wooden Pin Badge with Printed Design

Badge Base Videos

Our series of short videos aim to help you consider the specification of your Enamel Pin Badge against the requirement of your Artwork. For sure, it is always possible for us to advise how best to adapt artwork in order to achieve a standard specification Pin and equally we can advise upon specifications to take your final badge to the next level. If you have a question, please do email us.

Backing Cards, Presentation Boxes and Bespoke Packaging

We are happy to be able to offer a full backing card service featuring 100% Recycled Card or 350gsm Silk stock for Pin Badges, Patches and Keyrings as well as two types of Presentation Box where you can select from a Clear Acrylic box which we size according to your product or a Velvet covered Presentation Box that is available in black or blue. Both types of box, have a velvet topped foam insert.

We also provide a fully supported range of options enabling you to apply your branding to the lid of Presentation Boxes via print or foiling right through to producing completely bespoke packaging according to your brief. For these latter options including Header Cards for multi-pack/set bags, please do email us. Our backing cards, available on 100% Recycled Card or 350gsm Silk stock and our two styles of presentation box are available by ordering from any of our Badge, Patch and Keyring Product pages.


We can create Patches of all sizes and shapes. The larger a patch is, the more costly it is per piece because of the time it takes to produce and amount of material involved per patch. Our custom Patch processes are:

Embroidered | Woven | PVC | Printed

The question we are most often asked about Patches relates to the matching of thread colours to artwork.  We achieve the selection of thread colour by first converting the artwork to Pantone colours and then matching each Pantone to the closest thread available. It is not possible to guarantee a Pantone match.  Please do read on through this section for further details about our Custom Patches. Always feel free to email us with further questions about Patches if the detail you require is not here on our Help Desk.

The difference between Embroidered and Woven Patches



These are the two most popular types of patches we produce. Emboidered Patches consist of a thicker thread than woven and the thread is stitched onto a base fabric so there is a raised, thicker effect to the finish. Small detail does not transfer so well with Embroidered Patches. They are popular in bringing a traditional visual and vintage feel to the artwork transformation. Woven Patches are created with thinner threads which are woven together producing a flat surface. The visual they bring is better for fine detail and text.

Embroidered Woven



Surface feel/visual

Raised from surface

Flat surface

Detail and text

Fine detail will not transfer so well

Good for fine detail and text


A ‘classic’ look and style of patch

A ‘high resolution’ style of patch

For the ultimate transfer of a gradient image or design with many colours and detail, we recommend a CMYK Full Colour Printed Patch which can be over-locked or heat-cut according to the design PVC Patches are created with a sewing channel to allow the stitching of the patch to the garment or accessory.

Printed Patch

Borders for Patches

Overlocking is possible in regular shapes such as squares, rectangles, ovals, circles and shields. The effect looks like this

Heat-Cut edging is used where the patch is an irregular shape and the over-locking machinery would not cope with the turns and angles of the design shape. The effect looks like this

Backing for Patches

Paper backing is popular for embroidered and woven patches and covers the threads at the back of the patch to create a clean backing appearance

Iron-On backing is a popular method of applying a patch to a garment or accessory. It is washable and can be used for many types of material. We do recommend where patches are likely to be washed regularly, that you also apply some stitching to retain the patch in place for longevity. For large patches, we recommend sewing-on for the best result.

Velcro® backing is perfect for patches that need to be applied (or transferred) instantly to uniforms, team kit and soft toys for example. We recommend when not in use that the hook and soft surfaces of the Velcro® are left in position or returned to place as soon as possible in order to prevent debris from collecting in the hooks. This is important for clothing or accessories that are washed and tumble dried regularly. Please refer to The Velcro® brand site for further details about care.


In this section you will find a variety of templates to support you in preparing artwork for Backing Cards and Button Badges.

"How to..." Instructions for using our Products

In this section you will find a variety of instructions to help you get the very best out of your Badge Base product. Whether you need to know how to iron-on your Custom Patches, or how best to store your magnet fastener when not wearing your badge or find the care-instructions for your product, we're making sure that 24-7-365 the answers to your questions can be found here. There are currently three 'How to' sections here... IRONING ON PATCHES | MAGNET FASTER SAFETY | PIN BADGE FASTENERS


Order our Sample Pack which comes in a box that will fit through your letterbox, to enable you to see and feel the quality of some of our most popular products and help you decide which process would work best for you.

  • Please note these will not be samples in your design. You can find out more about our Sample Pack from the listing in the Badge Base Shop here.
  • The cost of ordering our Sample Pack is £2.50+VAT. You can do so here by clicking 'Add to Basket' or from our listing in the Badge Base Shop.
  • If you then proceed to place an order with us in a quantity of 50 pieces or greater, we will discount the £2.50 charge for the samples from your order total.
  • Should you place this order direct through our website, you can request a coupon code from us for this discount; otherwise we can discount the sample charge from your invoice.
  • HEALTH & SAFETY GUIDANCE: Not suitable for young children, sharp point present

Order your Sample Pack using 'Add to cart'

£2.50 ex. VATAdd to cart


How do I place an order with you?

With accessibility and ease in mind we have created a process which is as straight forward as possible.

  • Visit the page of the product you are considering, check the cost or complete our form to ask for a quote. We are quick to respond to quote requests during office hours
  • Once you decide you are ready to proceed, add all your order details to the form on the product page and upload your artwork
  • Once you’ve checked-out (payment is by card, BACS/Faster Payment or International Bank Transfer) we will prepare your digital proof for review. This is completed within 24 hours, during very busy periods it can take us 48 hours
  • Once you have signed off your digital proof we will keep you updated throughout the process by email

Do you have a minimum order quantity?

We are as flexible as possible with our Minimum Order Quantity (MOQ) and understand that there are times when less than the MOQ is needed. We base our MOQ at the level where the price per piece becomes most realistic to offer for sale. Each of our Product pages details the minimum order quantity. Please do enquire if you require a quantity below our minimum, we are always happy to let you know what the cost would be.

Are there discounts for ordering in large quantities?

We operate a volume discount system per design so the more you order the lower the piece price becomes.

Making a Re-order of your Enamel Pins

If you re-order your Enamel Pin badges within 2 years of them last being made, you will benefit from a £25.00 reorder discount on any quantity from 50 badges upward. If you have ordered with us before and require a coupon code, please click the button below to submit a request to us. This offer applies to the following products:

  • Hard Enamel Pins
  • Soft Enamel Pins
  • Die Struck No Enamel Pins
  • 3D Die Cast Pins
  • 2D and 3D PVC Pins
Request Re-Order Coupon


What are your payment terms?

Our payment currency is GBP. We accept payment by card, BACS/Faster Payment and International Bank Transfer. Our card payment processor is WorldPay, we accept Visa and Mastercard. Payment must be made at point of order for all orders up to and including £500.00. For orders above this we will accept 50% of the order total at point of order with the balance being due 5 days before we send your order out to you. We accept Purchase Orders from registered companies, the education sector and local government – details upon request.

Lead Times

What are your lead times?

Please see our Product pages for LIVE lead time detail

What are your lead times?

Please see our Product pages for LIVE lead time detail

Can you meet the date of our event? Can I make a rush order?

The answer is 'yes', so long as there is sufficient time to ensure the quality of the product is not compromised by unrealistic time constraints. For example, a club with an FA Cup match where the draw was confirmed on a Monday night for the match 12 days later, received their order 8 working days later ...with a day to spare, phew! The dates available and the cost for an Express Delivery are available on our Product pages. We are accurate with our Express dates. Please note, if under unforeseeable circumstances we are prevented from fulfilling this, it is covered by the Force Majeure clause in our Terms & Conditions whereby we will then deliver at the earliest possible opportunity after this date. In this circumstance the additional cost paid for Express Delivery will be refunded to you minus any reasonable costs incurred by us and not exceeding £10.00. No other refund is possible. Our Key Performance Indicators show there is a 3.92% chance of us missing the express delivery date.


We ship via Royal Mail Tracked 24, DHL Express and FedEx Express so you can be assured that your order is in safe hands while it is en-route. Delivery is FREE to 1 UK address for orders over £75.00. Orders shipped with DHL and FedEx benefit from email notifications as your order progresses through their system. Both offer in-flight changes to delivery if you are not going to be in to receive your parcel. We ship Worldwide via DHL who connect with 220 countries and delivery cost is quoted upon confirmation of postcode.


Please review our frequently asked questions for any other queries you may have that have not been covered in the help desk above.

Should there be something that you are looking for and are unable to find on our site, please do get in touch with us as we can supply many more items than we are able to showcase on our website.

Our product pages state the MOQ and Lead times. If the MOQ isn’t stated, please contact us.

  • Button Badges = 1
  • Enamel Pin Badges = 50
  • Lanyards = 25
  • Keyrings = 50
  • Embroidered/Woven/Printed Patches = 50

We operate incremental volume discount so the piece price decreases as you order more. We also acknowledge that to buy 50 of a product when you only have need for 15 can present as a barrier. While low quantities do increase the piece price, if you have a specific number less than our MOQ, please contact us. Our aim is to make it as easy as possible for you to do business with Badge Base.

We can produce any quantity required above the Minimum Order Quantity. Thousands? YES!!

It is our aim to make it as easy as possible for you to do business with us. Our business is about converting your artwork to decorate or create from scratch a new product. Our service includes FREE modification of your artwork where it is required to ensure the best result for you.

​Our design team can create a badge design for you if required, please check out our Artwork information page or  make an enquiry.

Lead times are stated on our Product pages. These vary between 3 days and 22 working days depending upon the product, it’s specification and the quantity. The lead times we publish are always up to date and take into account our commitment at any given time. Once you have placed your order, we keep you fully updated of the dates involved. Very large quantities will take longer and we will provide this detail for you at point of quote.

We accept payment by BACS/International Bank Transfer or Debit/Credit Card which is processed by WorldPay. Work on an order commences once payment is received.

Most certainly! Where we can we will do this free of charge. You can email us a sketch of what you want and we will put the badge or design for the product together for you.  You can find full details on our Artwork page.

Vector artwork is preferred. We can use any of the following formats: EPS, PDF, AI, CDR. We do accept Raster artwork in a variety of formats: PSD (please do not merge layers), JPEG, PNG, TIFF, BMP, PPT, DOC and this must be a minimum resolution of 300dpi (dots per inch) at 100% full size. Please do ask if you are not sure, again we can provide support for this and are here to help. You can find full details on our Help Desk.

We are very happy to send samples out so you can see and feel the quality of the product you are interested in. These are examples of products we have previously made and would not be your artwork. We send samples out FREE to 1 UK address. For shipping outside the UK, please ask and we will confirm the postage cost. Please use our Sample Form.

Designs in enamel are constructed by raising and recessing metal to create the features of the design. This metal base is usually made from silver, gold or black nickel but can also be made in other metal plate colours and effects too. The raised metal areas of the badge act like the lead in stained glass windows in that they function as dividers for the enamel colours of the design to sit within.


​What does ‘Hard Enamel’ mean? This is the most premium of Enamel Pins as the badges go through a wide range of processes during manufacture to achieve a highly durable Pin that has bright vibrant colours. Hard Enamel pins have the recesses of the metal base filled right to the surface with enamel before they are ground and polished. This means that Hard Enamel Pins have a smooth surface which is flush with the raised metal lines of the design which gives the Pin badge a highly durable and lovely smooth finish and sheen to the surface.


What does ‘Soft Enamel’ mean? These ever popular Pins which are also of superb quality, have a single layer (rather than several as with Hard) of Enamel in the recessed areas of the metal and so, they have an attractive, contoured and tactile feel if you run your finger over the surface. Soft Enamel Pins can also be coated with hard Epoxy Resin to achieve a smooth surface if required.

Yes we can. One of the most appealing features of the Hard and Soft Enamel, Die Struck (no Enamel), Offset print and PVC pin badge is that it can be created in any shape and size. There is no ‘standard’ shape or size, you have total flexibility according to the design you require. Internal cut-outs and very intricate design shaping will incur an additional charge. We will ensure that we explain all of this to you when you enquire.

​The exception to this is our express Resin Dome Pins, which are constructed using components of set sizes and shapes and also our Buttons Badges and Button Keyrings…we do have a wide range of different shapes and sizes to choose from 😊

Embroidered badges and patches are made by stitching the threads of the design onto a twill, felt or chenille background. Embroidery therefore sits slightly proud of the backing material.

​Woven badges and patches are used where a design is fine in detail and too fine to embroider successfully. The design is made by weaving the coloured thread into the material. The stitching in woven badges is therefore integrated to the background and flat. The weaving process is also used to construct labels for clothing and we can supply these types of labels too.

​Where the artwork is too fine to be woven, badges and patches can be created using one of several printing processes which brings about an exact representation of the design.

We can produce a wide range of bespoke packaging to carry your branding to provide you with retail-ready merchandise. Please contact us with your requirements.

Indeed we will and we do this regularly for clients. We will also ship your order to an alternative address for you if require a change during the process. Please contact us with any questions about bespoke delivery options, we are happy to help provide you with the right mode and style of delivery your order may require.

You can sign-up to our Newsletter for details of special offers and new products and also find our latest news on our Instagram, Twitter, Facebook and Pinterest. We promise we will not bombard you with emails or share your details with a third party and you can unsubscribe your email address from our mailing list at any time.

Yes. We take our responsibility to our Customers and our Team very seriously. All our Products have been fully tested to ensure they meet all quality, safety, sustainability and performance standards. We have full Public Liability insurance.